Returns & Exchanges

At Woodpeckers Crafts, we want you to be fully satisfied with your high-quality wood supplies, which is why we offer a 30-day return window for most unused and unopened items. If your project needs change, we are here to help ensure you have the right materials for your masterpiece.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the specific items you wish to return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Carefully pack the unused wooden components in their original packaging to ensure they are protected from damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label or use your preferred carrier to send the package back to our warehouse facility.

• 4.
  Receive Your Refund

  Once our team inspects the returned wood for quality, we will issue a full refund to your original payment method within 5-7 business days.